Adam Caudill

Millions of Jobs

or: On AI, Job Creation & Destruction, and The Race to Oblivion

It has been 20 years since I first used machine learning to solve a complex business problem. The underlying problem was simple: the company was selling a new service and wanted to know who was most likely to buy it. We had millions of records, and each record had hundreds of fields. A vast amount of data, but no idea how to extract insight from it. Countless hours from various data analysts had been invested into finding a pattern, but none was forthcoming.

Security Is a Shell Game

In the world of security, everything comes down to trust; sooner or later you have to trust something. Often, this something is a human. While we are busy building advanced cryptosystems that will survive the heat death of the universe, sooner or later, digging down layer by layer, you get down to a human and their limited memory. While we may build software, hardware, and other systems to protect this chain of trust, it almost always ends with a human.

AI: Art Without Expression?

Generative AI1 is changing the world, and is doing so faster than most of us could realise. While I don’t share the fear that it’ll destroy humanity (something we’re doing quite well at, without help), I do see that it’s having an impact on how we work, how we interact, and will have a growing impact on what jobs survive into the next generation. Just as switchboard operators, pin setters, and lift operators are all essentially extinct today, advances in technology will steadily eliminate some jobs, while creating new ones.

On Productivity

Productivity and efficiency have been passions of mine from a young age, I’m not sure why, but achieving as much as possible, as quickly and efficiently as possible has always driven much of my thoughts, actions, and plans. I was around 10 years old when I learned that there were people that specialised in worker productivity, which led me to researching process design, why restaurants are setup the way they are, the psychology of work and motivation, and a variety of other related topics.

Taking Responsibility for the Spotlight

On sharing the spotlight with those that need the opportunity more

Today, something happened that made me think carefully about my platform, my time in the spotlight, and how to best leverage my position to help others. Hopefully, you’ll find this to be thought-provoking and consider your own position and how it can be used. Your Platform & Your Responsibility As a leader, there’s an undeniable responsibility to help others. This may mean being a mentor to someone just joining the industry, or giving opportunities to someone that would otherwise not get the break they need.

Communicating With Respect

On communicating in a respectful, open, honest, and empathetic manner

Communication can be a real challenge; working across cultures, backgrounds, experiences, and perspectives can result in different interpretations — and this is under the best of circumstances. However, when it’s written communication, the challenge is multiplied due to the lack of feedback cues from facial expressions, body language, and the like. These challenges make it exceedingly easy to create a situation where what a person hears is entirely different from what the speaker (or writer) intended.

On Software Subscriptions

A look at why subscriptions deliver more value to users, the tools I'm in love with today, and why this shift is happening

Like many in this field, I am always looking for ways to improve my workflow, improve my productivity, achieve more. Part of this is evaluating new tools that help me get work done, tools that become critical to my process. While looking at something that could be useful, I had a startling realization — but there are a couple of things I’d like to cover first. Supporting What You Love I always try to pay for things that make my life better and support businesses that give me real value.

Win by Building for Failure

Systems fail; it doesn’t matter what the system is. Something will fail sooner or later. When you design a system, are you focused on the happy path, or are you building with the possibility of failure in mind? If you suffered a data breach tomorrow, what would the impact be? Does the system prevent loss by design, or does it just fall apart? Can you easily minimize loss and damage, or would an attacker have free rein once they get in?

Parasitic & Symbiotic Business Models

Does your business model thrive as your customer thrives, or does it drain the life from your customers? After a recent1 conversation on the impact of improved privacy tools (i.e., the eventual elimination of third-party tracking cookies), I realized that the most significant effect of these improvements would be to companies with a parasitic business model. A business model which I see no problem in disrupting. For many years, the web has existed as an advertiser’s dream2 — minimal privacy limitations, technical controls that had little impact, and a strong lobbying arm that has been able to derail many efforts to improve the situation.